Lloyds Banking Group

Financial Services

We reviewed the communication strategies and communication channels for the range of retail banking brands within Lloyds Banking Group, including Lloyds TSB, Bank of Scotland, Cheltenham & Gloucester and Halifax.

Lloyds Banking Group Operations

We worked with the Head of Internal Communication for Group Operations to develop a new internal communication strategy, and to create the planning and prioritisation process for the Group Operations Board. We then identified the competencies needed for the future, and reviewed the existing communicators to identify possible strategic business partners. We then ran a series of development workshops to help successful internal communicators develop their skills as business partners.

Lloyds Banking Group Top 600 event

Lloyds Banking Group’s Operations run a 6 monthly conference for its top 600 leaders. As part of developing leaders’ communication skills, we designed and facilitated a workshop to help leaders crystalise their thinking, articulate their messages, and engage their people in turning their strategy into action.