ING Operations and IT Banking

Financial Services

The Operations and IT division of the ING Group needed to create a world class IT function.

Drawing on our experience of world-class internal communication, we provided simple, practical guidance on how the Global OIB Internal Communication team could quickly raise their game. We helped them restructure the internal communication function, refocus their communication channels and focus on those areas of greatest value both to their internal clients and to achieving the OIB strategy.